Privacy Policy

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At Glyxthorthon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our online comic book drawing school services.

Information We Collect

When you enroll in our courses or contact us, we may collect personal information such as your name, email address, phone number, and payment information. We also collect information about your use of our platform, including course progress and interactions with our content.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our comic book drawing courses. This includes processing enrollments, delivering course content, responding to your inquiries, and sending you updates about our services. We may also use your information to personalize your learning experience.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

Consent: When you provide explicit consent for specific processing activities, such as receiving marketing communications or cookies.

Contract Performance: When processing is necessary to fulfill our contractual obligations to provide educational services.

Legal Obligation: When we are required to process data to comply with legal obligations.

Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, or ensuring platform security, provided these interests do not override your rights and freedoms.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist us in operating our platform, processing payments, or delivering course content, subject to confidentiality agreements.

When required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users.

In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business transaction.

When you have provided explicit consent for specific data sharing activities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under applicable data protection laws, including GDPR, you have the following rights regarding your personal data:

Right of Access: You can request access to your personal data and receive information about how we process it.

Right to Rectification: You can request correction of inaccurate or incomplete personal data.

Right to Erasure: You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing: You can request that we limit how we use your personal data.

Right to Data Portability: You can request transfer of your data to another service provider.

Right to Object: You can object to processing of your personal data based on legitimate interests.

Right to Withdraw Consent: When processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within one month.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by relevant data protection authorities, adequacy decisions by the European Commission, or other legally recognized transfer mechanisms.

We take steps to ensure that your personal data receives an adequate level of protection in the countries where it is processed.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account and enrollment data are retained while your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes.

Payment information is retained as required by financial regulations and for accounting purposes.

Marketing consent data is retained until you withdraw consent or request deletion.

Some data may be retained longer if required by law, court order, or to protect our legal rights.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 18 without parental consent.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to delete such information from our systems.

We comply with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the United States.

Third-Party Services

We use various third-party services to enhance our platform functionality and improve user experience. These services may collect and process your personal data:

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on our site. For more information, visit Google's Privacy Policy.

Google Ads Conversion Tracking and Remarketing: We use Google Ads services to measure advertising effectiveness and show relevant ads. These services use cookies to track your interactions with our website and other sites in the Google Display Network.

Google Maps API: We use Google Maps API to display location information on our contact page. Google may collect information about your use of the map feature, including location data if you provide it.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.

Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences and understand how you use our platform. You can control cookie settings through your browser preferences. For more information, see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

Posting the updated policy on our website with a revised "Last updated" date, sending an email notification to your registered email address, or displaying a prominent notice on our platform.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about our data practices, please contact us through our contact page or email us at business@glyxthorthon.world. We are committed to addressing your inquiries promptly and transparently.